At Saachikurtis, we are committed to delivering high-quality products and ensuring customer satisfaction. If you receive a defective product, please review our return and refund policy below:

Returns for Defective or Faulty Products

• If you receive a product with genuine defects such as damage, stains, stitching issues, or any other faults, please notify us within 2 days of receiving your order.
• To initiate a return, contact our support team and provide clear digital images of the defective product for review at the time you receive your product on our shop number.
• Once the return is approved, you must send the product back to our office in Malad (West), Mumbai, India.
• After receiving the returned product, we will either issue a refund within weeks time for the product amount or replace the product, based on availability.

Products Damaged During Transit

• Saachikurtis is not responsible for any damage, stains, or defects caused during shipping or transit by the courier company.
• Unfortunately, products damaged in transit cannot be returned or exchanged, as we do not have control over shipping conditions once dispatched.

Returns and Exchanges for Personal Preferences

• Returns or exchanges due to personal preference, dislike of the product, or change of mind will